How do I claim a casino bonus?

How do I claim a casino bonus? The quick answer

Claiming a casino bonus in the UK follows the same pattern almost everywhere: you prove who you are, show that you want the offer, and complete the action that triggers it. The details differ by casino, and those details decide whether the bonus lands. A welcome offer is usually only available once, so it is worth getting each step right first time.

18+ only. Bonuses are a marketing incentive, not a way to make money. Set a budget before you claim anything.

Before you claim: what to check in the terms

UK rules require bonus terms to be clear, fair and easy to find, and the ASA’s guidance on significant conditions (opens in a new tab) requires key terms to be shown close to the offer. Spend two minutes on these points before registering; our guide to reading bonus terms explains each one in more depth.

How to claim a casino bonus, step by step

1. Open the offer through the casino’s own promotions page or the designated offer link; some offers, such as PlayOJO’s, are only available that way.
2. Register with your real name, address and date of birth, matching your ID; this is covered in our sign-up guide.
3. Pass the automatic age and identity check, or upload documents if asked.
4. Opt in or select the bonus if the terms require it; at 10bet, for example, you choose the casino welcome bonus at sign-up.
5. Set a deposit limit when prompted; since 31 October 2025 casinos must ask before your first deposit, and setting one is the default.
6. Make the qualifying deposit with an eligible payment method and at least the minimum amount.
7. Complete any qualifying action, such as staking £10 on slots for Coral’s spins.
8. Accept and use the bonus within its time limits, then meet any wagering before withdrawing bonus winnings.

How claiming works at five UK casinos

Our partner offers show how much the mechanics vary. All five were checked on 5 October 2026; 18+ and terms apply to each.

Coral and Ladbrokes are both run by LC International Limited, part of Entain, so one person may not be able to claim new-customer offers at both; check the terms. For full detail on each, see the latest Coral offer, latest Casumo offer and latest 10bet offer pages.

Choosing a payment method that qualifies for the bonus

Payment exclusions catch out more players than any other term. Coral’s deposit methods help page (opens in a new tab) lists what the cashier accepts, but the offer terms decide what qualifies for the bonus, and the two lists are not the same. A PayPal deposit at Coral will go through, for example, but will not trigger the welcome spins. Credit cards cannot be used to gamble in Great Britain at all, since 14 April 2020.

A debit card is the method most often eligible, though even some debit cards are excluded at Coral. If your preferred method is excluded, decide before depositing whether the bonus matters more to you than the method. Our page on why you can’t use PayPal for the bonus explains the reasons behind these rules.

Claiming different types of casino bonus

Free spins

Spins usually appear in a bonus or rewards area after the qualifying step, sometimes needing to be accepted. They are tied to selected games at a fixed value, usually 10p. Our guide on how to claim free spins covers where to find them.

Deposit match bonuses

A match bonus adds a percentage of your deposit as bonus funds. Casumo’s 50% up to £100 needs an opt-in and a £20+ first deposit: deposit £200 and you receive the full £100 bonus, which then needs £1,000 of wagering (10x) within 7 days. 10bet’s 100% up to £25 on a £25 deposit gives £25 of bonus and £250 of wagering on slots within 3 days. Read how wagering works before choosing one.

No-wagering offers

No-wagering offers pay winnings as cash. They are simpler to claim and clear, which is why they suit players who want to keep the process short; see no-wagering offers.

After you claim: using the bonus and withdrawing

Once a bonus is active, keep within the maximum bet, play eligible games and watch the expiry. Since 19 January 2026, the 10x wagering cap limits playthrough on any bonus, and the Commission’s announcement on safer and simpler promotions (opens in a new tab) explains why. Under long-standing consumer protection commitments, you can usually withdraw your own deposited money while a bonus is active, though doing so may forfeit the bonus.

If you break a term, such as exceeding the maximum stake with bonus funds, the casino can remove the bonus and related winnings. Our page on what happens if you break bonus terms explains what is and is not fair.

Bonus not credited? What to do

If support cannot resolve a genuine error, use the casino’s complaints process. Our guide on how to complain about a casino explains the steps and when you can go to an independent ADR service. Related answers are on our questions hub.

Two simple casino bonuses to claim

For a short, low-wagering claim, these are our closest matches. Coral gives new players 100 free spins after depositing and betting £10 on slots (10p spins, selected games, accept within 48 hours, valid 7 days, no wagering on winnings; Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards don’t qualify; runs 1 October 2026 to 1 February 2027). PlayOJO gives 80 free spins on Big Bass Bonanza with a first deposit of at least £10 through the designated offer link (10p spins, winnings paid as cash with no wagering, new UK customers excluding Northern Ireland, not combinable with other offers). 18+, terms apply.

18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set deposit limits. Free, confidential help: National Gambling Helpline 0808 8020 133.