Sticky bonus meaning

Sticky bonus meaning: a sticky bonus is bonus money that stays in your balance for play but can never be withdrawn itself. When you cash out, the casino removes the bonus amount and pays you only what is left above it. It is sometimes called a non-cashable or ‘phantom’ bonus, and it is the opposite of a non-sticky bonus.

Key takeaways

  • The bonus amount is deducted when you withdraw; only the excess is cash.
  • With a £20 sticky bonus and a £70 balance after wagering, you withdraw £50.
  • Withdrawing before wagering is complete normally forfeits the bonus and its winnings.
  • The terms decide whether a bonus is sticky; look for ‘non-cashable’ or ‘bonus amount will be removed’.
Also called
Non-cashable or phantom bonus
Key feature
Bonus is removed at withdrawal
Opposite
Non-sticky (forfeitable) bonus
Wagering
Still applies; up to 10x since 19 January 2026
Where stated
Full bonus terms

Sticky bonus meaning, step by step

The word ‘sticky’ describes the bonus amount staying attached to your account. You can stake it, win with it and lose it, but the original bonus figure can never leave as cash. At withdrawal time, the casino subtracts it. This glossary entry focuses on that single mechanic; for a full side-by-side with the alternative, see our guide to sticky vs non-sticky bonuses, and for the opposite structure the non-sticky bonus entry.

A sticky bonus worked through in pounds

Suppose you deposit £20 and receive a 100% sticky bonus of £20, with 10x wagering on the bonus (£200 of qualifying bets).

  1. Starting balance: £20 deposit + £20 bonus = £40.
  2. You place £200 of slot bets over a few sessions, completing the wagering requirement.
  3. Your balance now reads £70.
  4. You request a withdrawal; the £20 sticky bonus is removed.
  5. You can withdraw £50.
What you can withdraw from a £20 sticky bonus at different final balances
Balance after wageringBonus deductedWithdrawable
£120£20£100
£70£20£50
£35£20£15
£20£20£0
£12£12 (all of it)£0

The last two rows matter most. With a sticky bonus, a balance at or below the bonus figure leaves nothing to withdraw, even though some of it began as your own deposit. That is the core reason players compare sticky and non-sticky structures carefully.

Why casinos use sticky bonuses

A sticky structure means the operator never pays out the bonus itself; only winnings above it. It also lets the bonus act as extra stake for longer, since it stays in play until withdrawal. From the player’s side, the bonus gives a bigger balance to play with but less flexibility to stop early. Whether that suits you depends on whether you value more play or an easy exit.

How to spot a sticky bonus in the terms

  • Phrases such as ‘the bonus amount is non-cashable’ or ‘the bonus will be deducted on withdrawal’.
  • ‘Bonus funds cannot be withdrawn; only winnings derived from them.’
  • A combined balance with no separate real-money and bonus wallets.
  • No mention of real money being played first.

Terms must be clear and fair under LCCP social responsibility code 5.1.1 (opens in a new tab), and the ASA expects the significant conditions to be stated up front; see its guidance on promotional terms and significant conditions (opens in a new tab). Our guide on reading bonus terms shows where these clauses sit.

Sticky bonuses under UK rules

Two layers of UK rules touch sticky bonuses. Since 19 January 2026 the wagering on any bonus can be no more than 10 times the bonus funds, so a £20 sticky bonus needs at most £200 of play. Earlier, the Competition and Markets Authority’s online gambling case (opens in a new tab) led several operators (Ladbrokes, William Hill and PT Entertainment, from 1 February 2018) to commit that players can withdraw their own money during bonus play. Those undertakings bind the named firms, but they shaped how many UK terms are written. Our page on bonus terms rules and the CMA covers the history.

If you believe a bonus term was applied unfairly, complain to the casino first, then use its named ADR service after 8 weeks. See how to complain about a casino.

Sticky bonuses usually come with the same companions as other match bonuses: a maximum bet while the bonus is active, game weighting that slows wagering on table games, and an expiry date. Breaking a stake cap can lead to voided winnings, so check each one before you play.

Spins offers without a sticky bonus

If you’d rather avoid bonus money that can’t be withdrawn, spins with no wagering on the winnings are the simplest alternative. Coral’s welcome offer, open from 1 October 2026 to 1 February 2027, awards new players aged 18+ 100 free spins at 10p on selected slots after a deposit (some types excluded) and £10 of slots bets; accept within 48 hours, use within 7 days, and keep spin winnings with no wagering. A deposit by PayPal, Neteller, Skrill, Paysafe, prepaid card or certain debit cards won’t qualify. Our latest Coral offer page has the current wording.

PlayOJO’s welcome deal is 80 free spins at 10p on Big Bass Bonanza for new UK customers aged 18+ outside Northern Ireland who make a first deposit of at least £10, with cash winnings and no wagering; no other offer can be combined with it. Details sit on the latest PlayOJO offer page. Each was checked on 5 October 2026 and has its own terms.

Ad 18+ only. We may earn commission from these links. Advertiser disclosure

Neither offer below is a sticky bonus: both are 10p spins with no wagering on winnings. Coral gives 100 spins after a £10 slots bet; PlayOJO gives 80 spins on a £10 first deposit. 18+, terms apply; checked 5 October 2026.

Coral Casino logo

Coral Casino 4.3 out of 5

Bet £10 on slots, get 100 free spins

No wageringFree spins

Claim at Coral (advert, opens in a new tab)18+. New customers. T&Cs apply.
Wagering
None
Minimum
£10
Time limit
48 hours to accept, then 7 days
Worked value
100 spins at £0.10 (£10 in spins)

Significant terms: 18+. New players only. Offer runs 01/10/2026 to 01/02/2027. Deposit (certain types excluded) and bet £10+ on slot games to get 100 free spins (selected games, £0.10 each, 48 hrs to accept, valid 7 days). No wagering on free spin winnings. Deposits by Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards do not qualify. Restrictions and T&Cs apply. GamCare.org.uk

Read the Coral review Licence: LC International Limited, UKGC account 54743. Offer checked 5 October 2026.

PlayOJO logo

PlayOJO 4.2 out of 5

80 free spins, no wagering

No wageringFree spins

Claim at PlayOJO (advert, opens in a new tab)18+. New customers. T&Cs apply.
Wagering
None
Minimum
£10
Time limit
See offer terms
Worked value
80 spins at £0.10 (£8 in spins)

Significant terms: 18+. New UK customers (excluding Northern Ireland). First deposit only. Minimum deposit £10. 80 free spins on Big Bass Bonanza, £0.10 each. No wagering requirements; winnings paid in cash. Cannot be used with any other offer. Only available to players who arrive through the designated offer link. Full T&Cs apply. GamCare.org.uk

Read the PlayOJO review Licence: Skill On Net Limited, UKGC account 39326. Offer checked 5 October 2026.

18+. Gambling should be entertainment that costs money, not a way to make it. Set a deposit limit before you play: how to set deposit limits. Free, confidential help: National Gambling Helpline 0808 8020 133.

Frequently asked questions

What does sticky bonus mean at a casino?

A sticky bonus is bonus money you can play with but cannot withdraw, because the casino deducts the bonus amount from your balance when you cash out. Only winnings above the bonus are paid. For example, a £25 sticky bonus and a final balance of £90 leaves £65 to withdraw. Wagering still applies before any withdrawal. See our guide to sticky vs non-sticky bonuses and the non-sticky bonus entry for the alternative.

Can I ever withdraw a sticky bonus?

No, the sticky bonus amount itself can never be withdrawn; that is what makes it sticky. You can withdraw winnings above the bonus once the wagering requirement is met. If you withdraw before that, the casino normally removes the bonus and any winnings made with it, and whether any remaining deposit can be taken out separately depends on the terms. Our answer on withdrawing a casino bonus and the bonus terms rules page explain how UK terms treat this.

Is a sticky bonus worse than a non-sticky bonus?

A sticky bonus is usually less flexible than a non-sticky one, because the bonus stays tied to your balance and is deducted at withdrawal, while a non-sticky bonus lets you cash out real-money winnings before touching the bonus. Sticky bonuses can still give a longer session for the same deposit. Which suits you depends on whether you value an early exit or extra play. Compare both in our sticky vs non-sticky guide and what is a fair casino bonus.

How do I know if my bonus is sticky?

You know a bonus is sticky when the terms say the bonus is non-cashable, will be removed on withdrawal, or that only winnings derived from it can be cashed out. If the terms describe real money being played first and the bonus only after, it is non-sticky instead. When the wording is unclear, ask support in writing before you opt in. Our casino terms and conditions guide and how to read bonus terms show where to look.

Does wagering apply to a sticky bonus?

Yes, a sticky bonus still carries a wagering requirement, and since 19 January 2026 that requirement at a UK-licensed casino can be no more than 10 times the bonus. A £30 sticky bonus therefore needs at most £300 of qualifying bets. Completing wagering does not make the bonus itself withdrawable; it only releases winnings above it. See the 10x wagering cap and our wagering calculation guide.

What is a phantom bonus?

A phantom bonus is another name for a sticky bonus: it appears in your balance and can be played, but disappears when you withdraw, because the bonus amount is deducted. The name reflects that the money is visible but not real cash. You will also see ‘non-cashable bonus’ used for the same thing. For related terms, browse our glossary and read about voided winnings, which can follow a breach of bonus conditions.

Sources

18+ only. Please gamble responsibly.

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